At SoftTouches (https://softtouches.shop), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from us.
1. Information We Collect
We collect the following information when you visit SoftTouches or place an order:
- Personal Information: Name, email address, shipping and billing addresses, phone number, payment information, and any other details you provide to us.
- Non-personal Information: Browsing data such as IP address, browser type, operating system, and browsing activity on our website.
2. How We Use Your Information
We use your information for the following purposes:
- Order Processing: To complete and deliver your orders.
- Customer Service: To respond to your inquiries and provide customer support.
- Marketing: To send promotional emails or offers (you may opt-out at any time).
- Website Improvement: To personalize your experience and improve the content and functionality of our website.
3. Cookies
We use cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us analyze traffic patterns and provide a better user experience. You can adjust your browser settings to reject cookies if you prefer.
4. Data Security
We take the security of your personal information seriously and use industry-standard security measures to protect it. However, please note that no data transmission over the internet is 100% secure. We cannot guarantee the security of your information transmitted to our website.
5. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted third-party service providers to process payments, fulfill orders, and improve our services.
6. Your Rights
You have the right to access, correct, or delete your personal information at any time. If you wish to exercise these rights, please contact us at support@softtouches.shop.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and update the “Effective Date” at the top of the page.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
SoftTouches
Email: support@softtouches.shop
Address: Lot Ao Sen 1, Tan An, Nghia Lo, Yen Bai, Vietnam